2026 Federally‑facilitated Marketplace (FFM) Agent/Broker Certification Practice Exam

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• If a consumer who is not the household contact wishes to terminate their enrollment, where should they reach out for assistance?
• In which scenario would the Marketplace terminate coverage for the entire family?
• What must agents and brokers do if they suspect fraudulent activity?
• What would be an allowable premium amount for Aiping given his situation?
• What is "customer service assistance" in the context of the Marketplace?
• What is the guideline for including capital gains from selling property in Marketplace applications?
• True or False: Federal law requires a client to include their SSN on their Marketplace application if they have one.
• If a consumer gains a dependent due to birth or adoption in the last 60 days, what is their enrollment status?
• Who can become a Federally-facilitated Marketplace agent or broker?
• What is the enrollment status of applicants who permanently move within the same county?
• What does the term "network" refer to in health insurance?
• What is required from agents when assisting clients with their applications?
• What role does the FFM play in supporting small businesses?
• Which act established the Federally-facilitated Marketplace?
• When is a family with a child who has recently been adopted or born eligible for a Special Enrollment Period?
• Should a consumer actively update and submit a Plan Year 2025 Marketplace application after receiving a MOEN?
• What is the coverage effective date when a consumer loses minimum essential coverage (MEC)?
• Why is it important for agents to keep up with changes in health insurance legislation?
• What financial incentives are available to individuals who qualify for subsidies?
• What function do navigators serve in the Federally-facilitated Marketplace?
• Which of the following statements is true regarding navigators and certified application counselors?
• How must agents and brokers report their income from FFM-related commissions?
• What type of coverage is generally provided under FFM plans?
• What type of service must always be covered without cost-sharing in health insurance?
• How can agents access their commissions for a successfully enrolled client?
• If a consumer voluntarily terminates QHP coverage, when can they choose a new plan?
• Does Marcus need consent from Elizabeth to conduct a search for her application?
• How can Agents and Brokers assist consumers during the enrollment process?
• What is the main responsibility of agents and brokers in the Federally Facilitated Marketplace (FFM)?
• In which way does the FFM promote health equity?
• If a consumer disagrees with their Marketplace eligibility determination, what must they do to file an appeal?
• What should agents and brokers prioritize when helping consumers with Marketplace applications?
• What distinguishes In-Network providers from Out-of-Network providers?
• What is the purpose of the Advanced Premium Tax Credit (APTC)?
• What is a primary benefit of Medicaid Expansion for states?
• What is required for agents to renew their FFM certification?
• What must consumers do if they wish to change their Marketplace plan after voluntary termination?
• When does coverage under a Marketplace plan typically begin?
• Why is it essential for agents to understand different network types in health plans?
• How long do consumers have to select a health plan after a birth or adoption through a Special Enrollment Period?
• Why is consumer education particularly important in the FFM?
• What will be the effective date of Johnny's active plan selection if he does not make a selection before December 15, 2024?
• What is the Tax Identification Number (TIN) used for in the FFM?
• What type of plans are available for individuals under 30 through the Marketplace?
• If you attempt to enroll a 65-year-old client who has paid Medicare taxes for 10 years into a Marketplace plan, what will happen?
• What role do webinars play for agents and brokers in relation to the FFM?
• What is the significance of "provider networks" within marketplace plans?
• What is one benefit of ensuring access to preventive services?
• What does the term "marketplace" refer to in the context of health insurance?
• What consequence will Jane face if she does not respond to the notice from CMS about irregular account activity?
• What program provides financial assistance to eligible individuals purchasing health insurance through the FFM?
• What is the purpose of the Federal Insurance Marketplace Call Center?
• What is the risk of not documenting consumer consent for Marketplace applications?
• What is a Qualified Health Plan (QHP)?
• What impact does age have on health insurance premiums in the Marketplace?
• Which of the following is a purpose of preventive services?
• What is the significance of marketplace regulations for health insurance agents?
• What should an agent do upon discovering unauthorized access to their EDE account?
• Which action should an agent take to ensure they are compensated for an enrollment?
• What is the primary purpose of the Federally-facilitated Marketplace (FFM)?
• What critical information must clients supply when enrolling in a health plan through the FFM?
• Which statement is true regarding the health plan tiers in the FFM?
• What form must agents and brokers complete to become certified for FFM enrollment assistance?
• Who can assist individuals in understanding health insurance terms and options?
• What happens if an individual misses the Open Enrollment period?
• What should a consumer do if they receive a determination of Medicaid or CHIP eligibility?
• What is the significance of the "summary of benefits and coverage" (SBC)?
• Which process allows individuals to formally challenge a decision made by the Marketplace?
• What does "actuarial value" indicate regarding health insurance?
• Why is health literacy important in relation to the FFM?
• If an applicant applies for Medicaid during the last open enrollment, who is eligible for the Medicaid/CHIP Denial Special Enrollment Period?
• Which statement describes the cost-sharing requirements for preventive services?
• During which period can consumers apply for health coverage without special circumstances?
• Which group is primarily responsible for operating the Federally-facilitated Marketplace?
• Which types of income should be included on Marketplace applications?
• What eligibility criteria applies to applicants who attest to being recently married?
• If an agent's advertisement is misleading, what could CMS do?
• What does the "Bronze" tier in health insurance indicate?
• Can individuals apply for both Medicaid and the Marketplace simultaneously?
• How can Marketplace agents assist clients in understanding prescription drug coverage?
• Why is agent/broker training important in the FFM?
• If a consumer receives an annual income DMI, what is the timeframe they have to resolve it?
• How do the enrollment options differ between the Marketplace and employers?
• Which entity is permitted to make recommendations regarding health plan selections?
• What outcome does the Marketplace aim to achieve through its non-discrimination policy?
• What is one key action agents and brokers should take to avoid data matching issues in Marketplace applications?
• Which practice ensures consumers have a smooth experience in obtaining Marketplace coverage?
• What is typically the benefit of a Silver plan over a Bronze plan for consumers eligible for Cost-Sharing Reductions?
• What role does the Marketplace serve for insurers?
• In the case of a married couple applying for Marketplace coverage, who is eligible if one spouse does not have eligible immigration status?
• What influence does the Affordable Care Act have on the FFM?
• What happens when a consumer creates a new Marketplace application without the agent's NPN?
• What is the actuarial value associated with a Silver plan?
• How should individuals respond to decisions they believe are incorrect regarding their Marketplace enrollment?
• What options do consumers have if they believe the information on their Form 1095-A is incorrect?
• What is a key requirement for clients applying for premium tax credits and cost-sharing reductions?
• What is a common impact of preventive services on public health?
• Which component is essential for agents and brokers to effectively assist consumers in the Marketplace?
• What is a Special Enrollment Period (SEP)?
• Can a premium tax credit be applied if a consumer chooses to be covered by an individual coverage health reimbursement arrangement (ICHRA)?
• What should a household contact do if they are transitioning to Medicare but their spouse wants to remain on their Marketplace plan?
• Which of the following is NOT an Essential Health Benefit?
• What documentation must Amanda obtain from Noel to update her application?
• What should individuals consider when selecting a health plan through the FFM?
• What is one outcome individuals can seek through the Marketplace's appeal processes?
• What constitutes an Essential Health Benefit (EHB)?
• What is the importance of understanding "preventive services" in health plans?
• What is the role of formal appeal processes in the Marketplace?
• What is the overall aim of the Health Insurance Marketplace?
• What should an agent do if they forget to include their NPN on a transaction?
• What advantage do agents have by understanding the Marketplace's rules and benefits?
• How are changes in income reported to the Marketplace?
• What is an essential requirement of preventive services covered under health insurance?
• What is required from Dominic when making updates to the application for Joel?
• If Leda communicates her income change via text, does Eun need a review and attestation?
• To whom should you report a security incident involving suspected fraud for a client?
• How does Aiping's tobacco use affect his premium?
• Why is it essential for agents and brokers to understand the different types of health plans?
• What are preventive services in health insurance coverage?
• What is the primary purpose of the Federally-facilitated Marketplace (FFM)?
• If there is a potential breach of PII in your EDE account, which entity should NOT be included in the reporting process?
• What can individuals do during the Special Enrollment Period (SEP)?
• How may a consumer remain engaged with HealthCare.gov during the application process?
• What factors affect the coverage decisions made by Marketplace plans?
• If a client is contacted by someone claiming to be from your agency and requests personal information, what action should you take if they haven't provided any information?
• What type of health coverage does Medicaid Expansion provide?
• How is eligibility for premium tax credits assessed?
• Which type of application does the Marketplaces focus on?
• What types of income are generally not included on Marketplace applications?
• What happens if a consumer misses the Open Enrollment period after terminating their QHP?
• What does the Marketplace do to prevent discrimination in health insurance?
• What likely happens when a prior year consumer does not hear from their agent during OE?
• What is the requirement for consumers who received Advance Premium Tax Credits (APTC) regarding their income tax return?
• What should Tyler's father have done to prevent the coverage termination?
• What must agents do if they misrepresent a plan to clients?
• What are essential health benefits that plans must provide in the Marketplace?
• How can agents and brokers earn commissions from Marketplace plans?
• How does the FFM ensure consumer protections?
• What might individuals contest in a Marketplace formal appeal process?
• Why is it important for agents and brokers to keep up with annual changes to the Marketplace?
• What is the typical timeframe for completing applications during Open Enrollment?
• Which of the following is true if a consumer has an eligibility issue with their Marketplace coverage?
• What is the purpose of the Open Enrollment period?
• How often does the FFM undergo updates and changes?
• What resources can agents and brokers utilize to stay updated on FFM changes?
• How can clients cancel their Marketplace plan outside of Open Enrollment?
• True or False: If a client receives a Medicaid/CHIP PDM notice and no action is taken, they will lose all financial assistance.
• What are considered Medically Necessary services in health insurance?
• Are navigators and certified application counselors allowed to recommend plan selections?
• How is the Federal Poverty Level (FPL) utilized in determining health insurance eligibility?
• Which life event would NOT typically qualify for a Special Enrollment Period?
• What kinds of screenings are often included in preventive services?
• In the context of health insurance, what does "subsidy" mean?
• If a client contacts you about a suspicious caller posing as your agency, what should be your first response?
• Which scenario best illustrates the concept of a health insurance premium?
• What is one function of the FFM?
• What responsibility do agents and brokers have when advising clients?
• What financial assistance can clients expect when using the Marketplace?
• Which statement is true regarding applicants who complete an application during OE?
• Is it true or false that Sonya and Jamar live together with their daughter Gabrielle and are considered one tax household?
• Are Plan A and Plan B considered easy pricing plans if they both have the same actuarial value but different deductibles and out-of-pocket maximums?
• What is required of brokers when helping clients with health plan selection in the FFM?
• What is the primary purpose of the Federal Marketplace?
• How does the Marketplace assist individuals regarding Medicaid?
• Which individuals can utilize the assistance of navigators in the enrollment process?
• Which of the following events qualifies for a Special Enrollment Period?
• How does the FFM promote health equity among various populations?
• Who is eligible to use the FFM to enroll in health insurance?
• What distinguishes a bronze plan from a platinum plan in the FFM?
• What is a key requirement for eligibility regarding recent marriage and coverage?
• What are the four categories of health plans offered in the FFM?
• Is adult dental coverage considered an essential health benefit in the individual or small group market?
• What is the coverage effective date for a consumer who just moved to a new state?
• Applicants who move to a new county and attest to having qualifying coverage in the last 60 days are?
• What is the enrollment status for applicants who submit an application on January 17 and are not SEP-eligible?
• What role does consumer education play in the FFM process?
• What penalty might apply for not maintaining health insurance coverage?
• Which platform do agents and brokers utilize to assist consumers with QHP enrollment?
• In health insurance, what does the term "metal tier" refer to?
• What are Marketplace Appeals?
• For which of the following roles is it essential to fully understand health plan costs and coverage?
• When should agents and brokers advise consumers about the potential need for a special enrollment period?
• What should agents do if their client has difficulties during the enrollment process?
• Which tax document should consumers expect to receive from the Marketplace around January or February?
• How does the Marketplace facilitate individual choice in health plans?
• What is a potential consequence of not addressing data matching issues during Marketplace applications?
• How do agents ensure compliance with Marketplace regulations?
• What type of resources are available for agents and brokers working with the FFM?
• What guidance should you provide to a consumer regarding income documentation if they receive a DMI?
• What are Cost-Sharing Reductions (CSRs)?
• What primary function does the Health Insurance Marketplace provide to users?
• What does the Open Enrollment Period (OEP) refer to in the context of the FFM?
• What is the significance of Open Enrollment in the context of the FFM?
• What does "out-of-pocket maximum" mean in a health insurance plan?
• Cost-sharing reductions are particularly designed for which type of health plan?
• What is the objective of the eligibility verification tools available in the Marketplace?
• Why is data security important for agents and brokers?
• What impact can incorrect information have during the enrollment process?
• What does "minimum essential coverage" refer to?
• How long do you have to help a consumer submit documents to verify their eligibility for a special enrollment period (SEP) after the Medicaid unwinding period ends?
• What is the primary purpose of the Marketplace's website?
• What is an application for the Federally-facilitated Marketplace (FFM) generally used for?
• True or False: CMS may temporarily suspend an agent's Marketplace Agreement if they are suspected of fraud causing harm to consumer PII.
• What could happen if the Marketplace Appeals Center finds that a consumer's eligibility determination was incorrect?
• What is a critical factor in preventing consumers from losing their Marketplace coverage?
• What can trigger the need for an agent to update a consumer's application?
• What is a common issue agents face with consumer applications in the Marketplace?
• What is the federal penalty for not enrolling in health insurance during the OEP or a SEP?
• How do agents and brokers earn compensation in the FFM?
• How is eligibility for premium tax credits determined?
• What role does an agent or broker play in Marketplace applications?
• In the case of a premium tax credit, what must consumers provide during enrollment?
• Which household configuration creates only one tax household?
• What communication methods should agents use with Marketplace clients?
• Which of the following best describes the role of agents and brokers in the Marketplace?
• In an incident report concerning fraudulent activity, what should be documented?
• When a consumer has a child, what is the coverage effective date for that child?
• What is the impact of "out-of-pocket maximums"?
• How can agents and brokers facilitate financial assistance for clients in the Marketplace?
• How does the FFM ensure that consumers understand their options?
• What does APTC stand for in the context of the FFM?
• Why is client follow-up an important practice for FFM agents?
• What types of medical interventions might be considered preventive services?
• What is the primary reason for the Gold plan's higher premium compared to the Bronze plan?
• What does the term "premium" refer to in health insurance?
• What is the role of the Navigator program in the Marketplace?
• How do agents and brokers assist clients in comparing health plans?
• How can agents and brokers verify their clients' eligibility for financial assistance?
• What are the implications of not having health insurance under the ACA?
• What action should be taken if a security incident is detected on an account like the EDE site?
• Is the documentation provided by Joshua sufficient proof of consent?
• Which applicants are eligible to enroll in a Qualified Health Plan (QHP)?
• What does it mean for a Marketplace to be "Federally-facilitated"?
• What must consumers do to be eligible for the Medicaid/CHIP Denial Special Enrollment Period?
• How does the Marketplace address disputes regarding enrollment decisions?
• What is the consequence of providing incorrect information during the enrollment process?
• Which of the following best describes the role of agents and brokers in the health insurance process?
• How does the FFM contribute to consumer understanding of health insurance options?
• When helping a family fill out an application, how many tax households are present if Jack and Jill are married and have one dependent?
• In the case of a consumer waiting for their SSN, how can you prevent a citizenship or immigration DMI from being generated?
• What factors could lead to higher costs in a health plan?
• What indicates a successful interaction between brokers and consumers during the Marketplace application process?
• Following a security incident, what is critical for agents to maintain regarding clients' personal information?
• Your client receives a voicemail from someone claiming to work for a health care agency. What should you instruct your client to do?
• During open enrollment, when should clients make their binder payments at the earliest possible date?
• What should an agent tell a consumer eligible for Cost-Sharing Reductions (CSRs) regarding Bronze and Silver plans?
• Is there information available to help clients review both the cost and quality of health plans?
• If a consumer changes their QHP before the coverage effective date, what is the responsibility of the initial QHP issuer regarding premium refunds?